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Returns

Unopened / Sealed items can be returned within 7 days of product receipt for a refund. Items returned are subject to a 15% restocking fee. Items must be returned in New condition.

We cannot accept returns on items that have been opened or used unless the product is defective. In that case we will offer an exchange within 7 days of product receipt without any penalty.

Return shipping charges are the responsibility of the buyer.

Warranty

Beat Street sells brand name products below the MSRP and sources from suppliers around the world. For this reason we are not part of any brand's authorised reseller programs.

This may or may not affect your ability to claim warranty services from the respective brands.

Please consult the website of the respective brands for more information on their warranty process and coverage. We are not able to comment on their respective policies.

In general, if you are looking for full local warranty support, we recommend you purchase from a local authorised reseller (and pay the full local price). However if you are looking to buy the same product for less (without any Singapore manufacturer warranty support), then you are welcome to purchase from us. If the product is defective when you receive it, you can exchange it with us within 7 days of receipt.