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Have a Question? Here are the Answers!

Got a question? That's great! For your convenience, we've put together a list of the most common questions we get asked. Please read through the collection below. There's a good chance your question has already been answered!

How much do you charge for shipping?

Shipping is FREE! :)


Can I self-collect an item?

Yes you can. You still need to place your order via our website but you can select the self-collect option during checkout. We will then contact you to notify you when your item is ready for collection.

Can I self-collect and pay in cash?

Yes you can. But you still need to place your order via our website. During checkout, select the Cash payment option. We will then contact you to notify you when your item is ready for collection. Please bring the exact amount.

How will my order ship?

Orders ship via Singapore Post with tracking number, which will be provided in the shipment confirmation email.


When will my order ship?

Generally, orders placed in the morning ship same business day. If your order is placed in the afternoon or evening, it will ship next business day.
Some products have longer shipping times (but we list this on the product page).


When will I receive it?

Most customers receive their orders in 2 to 3 business days after we ship it out.